In-Store Services & Fulfillment Associate

Macy's; Florida; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

401(k) match

Job summary

Macy's is seeking an At Your Service Center Colleague to deliver a seamless shopping experience, supporting BOPS, returns, and curbside orders. The role emphasizes hospitality, teamwork, and flexibility across various shifts including nights, weekends, and holidays.

Responsibilities include greeting customers, helping with store fulfillment, and maintaining a clean, inviting space while meeting sales goals and embracing Macy's service standards.

Qualifications

• Ability to communicate with customers, coworkers, and supervisors.
• Read and understand employment policies and safety rules in English.
• Make prompt, sound decisions to address customer needs and resolve issues.

Responsibilities

• Greet customers with warmth and hospitality, assist in total store fulfillment including BOPS and returns.
• Provide pro timely checkout and ensure organized pickup/return areas.

Skills

Customer service

Multitasking

Communication

Problem solving

Teamwork

Flexibility

Attention to detail

Cash handling

POS systems

Tools

POS systems

Job description

Macy's is seeking an At Your Service Center Colleague to deliver a seamless shopping experience, supporting BOPS, returns, and curbside orders. The role emphasizes hospitality, teamwork, and flexibility across various shifts including nights, weekends, and holidays.

Responsibilities include greeting customers, helping with store fulfillment, and maintaining a clean, inviting space while meeting sales goals and embracing Macy's service standards.