In-Store Product & Service Expert

Apple; Boca Raton (FL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health benefits

Employee stock plan

Tuition reimbursement

Job summary

Apple Retail is seeking a Specialist who builds brand loyalty and creates owners of Apple products and services. You’ll ask questions to learn customer needs, customize recommendations, and deliver a distinctive Apple customer experience.

You’ll stay up to date on Apple products, services, and purchase options, while supporting peers and contributing to an inclusive, fast-paced store environment. Availability may include nights and weekends.

Qualifications

• Deliver excellent service by understanding customer needs and presenting Apple products and services.
• Personalize solutions based on customer interests and educate on purchase options.
• Support peers and maintain product knowledge across Apple offerings.

Responsibilities

• Understand customer needs and identify opportunities to introduce ownership of Apple products and services.
• Present products and services and guide customers through purchasing options.
• Maintain accuracy and follow store guidance while assisting in other store areas.

Skills

Product knowledge

Customer service

Communication

Team player

Job description

Apple Retail is seeking a Specialist who builds brand loyalty and creates owners of Apple products and services. You’ll ask questions to learn customer needs, customize recommendations, and deliver a distinctive Apple customer experience.

You’ll stay up to date on Apple products, services, and purchase options, while supporting peers and contributing to an inclusive, fast-paced store environment. Availability may include nights and weekends.