In-Store Mobile Expert — Customer Engagement & Sales

T-MOBILE USA, Inc.; Charlotte (NC); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Stock grants

Employee stock purchase plan

401(k)

Paid time off

12 holidays

Job summary

T-Mobile USA, Inc. is hiring Store-in-Store Mobile Associates to energize customer experiences in a busy warehouse/club kiosk setting. You will educate, demonstrate, and recommend solutions while delivering outstanding service and driving sales.

Training is provided, and you will grow with a supportive team in a fast-evolving environment that values customer connection and loyalty. Competitive base pay, stock grants, and full benefits are part of Total Rewards.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience preferred in retail.
• Strong coaching, communication, and relationship-building skills.

Responsibilities

• Engage with customers in a high-traffic retail environment and demonstrate product benefits.
• Complete training on store-in-store experience, products, processes, systems, and resources.
• Build rapport with customers, drive sales activity, and refer potential customers when appropriate.

Skills

Coaching

Communication

Consultative Selling

Customer Service

Sales

Relationship Building

Sales Techniques

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring Store-in-Store Mobile Associates to energize customer experiences in a busy warehouse/club kiosk setting. You will educate, demonstrate, and recommend solutions while delivering outstanding service and driving sales.

Training is provided, and you will grow with a supportive team in a fast-evolving environment that values customer connection and loyalty. Competitive base pay, stock grants, and full benefits are part of Total Rewards.