Store-in-Store Mobile Expert

T-MOBILE USA, Inc.; Lawton (OK); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Stock grants

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Parental leave

Job summary

T-Mobile USA, Inc. is seeking a Store-in-Store Mobile Associate to energize interactions and deliver outstanding customer experiences in a warehouse/club kiosk setting. You will educate customers, demonstrate solutions, and help them stay connected to what matters most.

Join a fast-paced team focused on education, engagement, and referral-based selling while growing your career within a supportive benefits program.

Qualifications

• High School Diploma or GED required.
• Customer service or sales experience preferred (6+ months).
• Ability to learn products, processes and systems quickly.

Responsibilities

• Engage with customers in a high-traffic retail setting, educate on benefits and solutions.
• Complete training on store-in-store experience, products, and processes to deliver best-in-class service.
• Build rapport, drive sales, attract referrals, and follow up with customers to foster loyalty.

Skills

Coaching

Communication

Consultative Selling

Customer Communications

Customer Education

Customer Engagement

Customer Needs Identification

Customer Referrals

Customer Satisfaction

Customer Service

Leadership

Product Knowledge

Relationship Building

Sales

Sales Prospecting

Sales Techniques

Education

High School Diploma/GED (Required)

6 months of customer service and/or sales experience (Preferred)

Job description

T-Mobile USA, Inc. is seeking a Store-in-Store Mobile Associate to energize interactions and deliver outstanding customer experiences in a warehouse/club kiosk setting. You will educate customers, demonstrate solutions, and help them stay connected to what matters most.

Join a fast-paced team focused on education, engagement, and referral-based selling while growing your career within a supportive benefits program.