In-Store Mobile Expert — Customer-Focused Tech & Sales

T-Mobile; Sanford (FL); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k) plan

Medical, dental & vision insurance

PTO and paid holidays

Parental and family leave

Job summary

T-Mobile is seeking a Store-in-Store Mobile Associate in a warehouse/club kiosk setting. You will engage customers, educate on products and benefits, and foster relationships to drive sales in a fast-paced environment.

The role emphasizes exceptional service, teamwork, and ongoing learning while offering competitive pay, incentives, and comprehensive benefits. High school diploma and customer service experience are preferred.

Qualifications

• High school diploma or GED required.
• 6 months of customer service and/or sales experience preferred in a retail environment.

Responsibilities

• Engage with customers in a high-traffic retail environment and educate them on store-in-store experiences and benefits.
• Complete training on store processes, products, and systems to provide excellent customer service.
• Build rapport, drive sales activity, and follow up with customers and referrals.

Skills

Leadership

Sales techniques

Customer education

Sales

Customer communications

Product knowledge

Customer referrals

Sales prospecting

Consultative selling

Customer needs identification

Communication

Customer satisfaction management

Customer service

Customer engagement

Relationship building

Coaching

18+ years

Authorized to work in US

Education

High School Diploma/GED

Job description

T-Mobile is seeking a Store-in-Store Mobile Associate in a warehouse/club kiosk setting. You will engage customers, educate on products and benefits, and foster relationships to drive sales in a fast-paced environment.

The role emphasizes exceptional service, teamwork, and ongoing learning while offering competitive pay, incentives, and comprehensive benefits. High school diploma and customer service experience are preferred.