In-Store Mobile Expert

T-Mobile; Littleton (CO); Presencial; USD 27.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Annual stock grant

Employee stock purchase plan

401(k)

Medical, dental, and vision insurance

Paid time off and holidays

Parental and family leave

Descripción de la vacante

T-Mobile is hiring for a Store-in-Store Mobile Associate to engage customers in a fast-paced warehouse/club kiosk setting. You will educate customers, demonstrate products, and help customers stay connected, delivering outstanding service and driving sales.

You will train on store-in-store processes and grow your skills in a lively retail environment. The role emphasizes energy, passion, and building relationships with new and existing customers, with opportunities for incentives and career

Formación

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience preferred.

Responsabilidades

• Proactively engages with a broad range of customers in a highly-traffic retail environment. You will use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile's warehouse/club member benefits.
• Complete training on the T-Mobile store-in-store experience, new skills, products, and processes, and knowledge of systems and reference resources. You will continuously learn and improve your skills to provide the best possible experience for our customers! Will perform skills practicing, knowledge sharing, and store operations.
• At T-Mobile, we are passionate about providing excellent customer experiences, being friendly, and engaging with customers. We can connect on a personal level, match the pace of the customer, establish rapport, trust, and loyalty with every interaction. As a member of our team, you are committed to providing exceptional service, and to exceeding customer expectations. You will proactively attract potential customers to further drive sales activity in your location. You can follow up with customers, collect referrals, handle Be Back processes, and form relationships with new and existing customers.

Conocimientos

Communication

Relationship Building

Customer Education

Sales

Customer Communications

Customer Satisfaction Management

Product Knowledge

Leadership

Customer Referrals

Sales Prospecting

Sales Techniques

Consultative Selling

Customer Service

Customer Engagement

Coaching

Customer Needs Identification

18 years of age

US Work Authorization

Educación

High School Diploma/GED

Descripción del empleo

T-Mobile is hiring for a Store-in-Store Mobile Associate to engage customers in a fast-paced warehouse/club kiosk setting. You will educate customers, demonstrate products, and help customers stay connected, delivering outstanding service and driving sales.

You will train on store-in-store processes and grow your skills in a lively retail environment. The role emphasizes energy, passion, and building relationships with new and existing customers, with opportunities for incentives and career