Store-in-Store Mobile Expert: Grow, Earn, and Connect

T-Mobile US Inc.; Santa Fe (NM); On-site; USD 27,000 - 28,000; Full time

Benefits offered by this job

Health insurance

401(k)

Stock grants

Job summary

T-Mobile USA, Inc. is seeking a Store-in-Store Mobile Associate to engage customers in a fast-paced warehouse/club kiosk environment, educating them on products and services while delivering exceptional experiences.

You will learn continually, demonstrate solutions, and support sales in a dynamic setting. The position emphasizes building relationships, educating customers, and providing top-tier service in a role that blends education with sales opportunities.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience in retail preferred.
• Experience in a fast-paced retail environment is a plus.

Responsibilities

• Interact with customers in a high-traffic store-in-store setting using digital tools and resources.
• Complete training on products, processes, and systems to deliver outstanding customer experiences.
• Engage customers, build rapport, and proactively drive sales while maintaining service standards.

Skills

Communication

Relationship Building

Customer Education

Sales

Customer Service

Customer Engagement

Coaching

Customer Needs Identification

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Store-in-Store Mobile Associate to engage customers in a fast-paced warehouse/club kiosk environment, educating them on products and services while delivering exceptional experiences.

You will learn continually, demonstrate solutions, and support sales in a dynamic setting. The position emphasizes building relationships, educating customers, and providing top-tier service in a role that blends education with sales opportunities.