In-Store Mobile Solutions Expert

T-Mobile US Inc.; Milwaukee (WI); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off and holidays

Parental and family leave

Job summary

T-Mobile US Inc. is seeking a Store-in-Store Mobile Associate to represent the brand in a warehouse/club kiosk setting. You will energize customers, educate them on plans and benefits, and drive engagement in a fast-paced environment.

Responsibilities include customer education, product knowledge, and building rapport to foster lasting relationships while delivering exceptional service and contributing to sales activity.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in retail preferred.

Responsibilities

• Engage with customers in a high-traffic retail environment using digital tools and effective communication to educate and showcase the value of benefits.
• Complete training on store-in-store experience, skills, products, processes, and systems to provide the best customer experience.

Skills

Communication

Relationship Building

Customer Education

Sales

Customer Communications

Customer Satisfaction Management

Product Knowledge

Leadership

Customer Referrals

Sales Prospecting

Sales Techniques

Consultative Selling

Customer Service

Customer Engagement

Coaching

Customer Needs Identification

Education

High School Diploma/GED

Job description

T-Mobile US Inc. is seeking a Store-in-Store Mobile Associate to represent the brand in a warehouse/club kiosk setting. You will energize customers, educate them on plans and benefits, and drive engagement in a fast-paced environment.

Responsibilities include customer education, product knowledge, and building rapport to foster lasting relationships while delivering exceptional service and contributing to sales activity.