In-Store Mobile Expert

T-MOBILE USA, Inc.; Overland Park (KS); On-site; USD 20,000 - 29,000; Full time

Job summary

T-Mobile USA, Inc. is hiring a Store-in-Store Mobile Associate to be the face of the brand inside a warehouse/club kiosk. You will educate customers, demonstrate products, and help them stay connected in a high-traffic environment.

You will participate in comprehensive training, earn competitive hourly pay, and have access to annual stock grants and benefits. The role emphasizes exceptional service, energy, and the ability to build relationships with new and existing customers.

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, retail environment. (Preferred)
• Demonstrated ability to educate customers and build relationships

Responsibilities

• Engage with a broad range of customers in a high-traffic retail environment using digital tools.
• Complete training on store-in-store experience, products, processes, and systems; continuously improve skills.
• Provide exceptional service, educate customers, and proactively drive sales activity and referrals.

Skills

Communication

Relationship Building

Customer Education

Sales

Customer Communications

Customer Satisfaction

Product Knowledge

Leadership

Customer Referrals

Sales Prospecting

Sales Techniques

Consultative Selling

Customer Service

Customer Engagement

Coaching

Customer Needs Identification

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring a Store-in-Store Mobile Associate to be the face of the brand inside a warehouse/club kiosk. You will educate customers, demonstrate products, and help them stay connected in a high-traffic environment.

You will participate in comprehensive training, earn competitive hourly pay, and have access to annual stock grants and benefits. The role emphasizes exceptional service, energy, and the ability to build relationships with new and existing customers.