In-Store HVAC Lead Generator & Appointment Setter

Thomas-; White Oak Meadows (OH); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Telehealth with no copay

401k with company match

Paid holidays and PTO

Paid time off for community service

Job summary

Thomas & Galbraith partners with Home Depot to provide HVAC replacement, tune-up, and indoor air quality services. The Lead Generator identifies potential customers in-store, builds rapport, and schedules HVAC service appointments.

The role focuses on face-to-face interaction, meeting KPI targets, and maintaining a professional store presence while collaborating with Home Depot staff.

Qualifications

• A person who enjoys face to face interaction while being outgoing, energetic, and self-motivated.
• Ability to manage personal emotions when faced with rejection.
• Present positive and optimistic attitude.
• Must be a self-starter with a result driven disposition.
• Active listener able to ask open-ended discovery questions to potential customers.

Responsibilities

• Present a professional appearance that supports and enhances the company’s business image with Home Depot.
• Maintain and utilize the HVAC Kiosk / Display / End Cap within the Home Depot to communicate the benefits of purchasing HVAC products and services from the Home Depot.
• Initiate communication with prospective customers during their shopping experience in the store.
• Proactively greet customers, engage in informative / investigate conversation, qualify potential purchasers and schedule a sales appointment.
• Build and maintain relationships with HD store associates and key management personnel by interacting with them while working in the store.
• Educate and build awareness about the HVAC Program for Home Depot customers and store employees.
• Achieve to specified program KPIs and goals.
• Attend required meetings and training courses.

Skills

Face-to-face communication

Outgoing

Self-motivated

Active listening

Time management

Weekend availability

Job description

Thomas & Galbraith partners with Home Depot to provide HVAC replacement, tune-up, and indoor air quality services. The Lead Generator identifies potential customers in-store, builds rapport, and schedules HVAC service appointments.

The role focuses on face-to-face interaction, meeting KPI targets, and maintaining a professional store presence while collaborating with Home Depot staff.