HVAC In-Store Lead Generator & Appointment Setter

Thomas-; Cincinnati (OH); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Total compensation plans

Telehealth

HSA & 401k

Disability Insurance

Life Insurance

Wellness program

Paid holidays

Paid time off

Bereavement & Jury Duty

Job summary

Thomas & Galbraith, in partnership with Home Depot, seeks a Lead Generator to engage customers in-store and schedule heating and cooling service appointments. You will greet shoppers, qualify prospects, and communicate the HVAC program benefits while building strong relationships with Home Depot staff.

This role requires an energetic, customer‑focused approach and the ability to work in a fast-paced retail environment.

Qualifications

• A person who enjoys face to face interaction while being outgoing, energetic, and self-motivated.
• Ability to manage personal emotions when faced with rejection.
• Present positive and optimistic attitude.
• Must be a self-starter with a result driven disposition.
• Active listener able to ask open-ended discovery questions to potential customers.
• Intuitive ability to measure interest of customers.
• Must be Detail oriented with good time management skills.
• Ability to move conversations to a decision and ask for an appointment commitment from potential customers.
• Ability to stand and/or walk for 4-8 hours at a time.
• Ability to use a smart phone utilizing apps,email and text.
• Ability to work weekends.

Responsibilities

• Present a professional appearance that supports and enhances the company’s business image with Home Depot.
• Maintain and utilize the HVAC Kiosk / Display / End Cap within the Home Depot to communicate the benefits of purchasing HVAC products and services from the Home Depot.
• Initiate communication with prospective customers during their shopping experience in the store.
• Proactively greet customers, engage in informative / investigate conversation, qualify potential purchasers and schedule a sales appointment.
• Build and maintain relationships with HD store associates and key management personnel by interacting with them while working in the store.
• Educate and build awareness about the HVAC Program for Home Depot customers and store employees.
• Achieve to specified program KPIs and goals.
• Attend required meetings and training courses.

Skills

Face to face

Energetic

Self-motivated

Active listening

Time management

Detail oriented

Appointment setting

Job description

Thomas & Galbraith, in partnership with Home Depot, seeks a Lead Generator to engage customers in-store and schedule heating and cooling service appointments. You will greet shoppers, qualify prospects, and communicate the HVAC program benefits while building strong relationships with Home Depot staff.

This role requires an energetic, customer‑focused approach and the ability to work in a fast-paced retail environment.