In-Store Customer Solutions Advisor

Trane Technologies plc; Lake Charles (LA); On-site; USD 41,000 - 83,000; Full time

Benefits offered by this job

Health insurance

Wellness programs

Paid time off

401K match

Tuition assistance

Job summary

Trane Technologies plc in Lake Charles, LA is hiring for a Customer Sales Associate to support customers, process orders, and grow sales with add‑on solutions. You will work in a fast-paced, customer-focused environment, handling quotes, orders, and inquiries with a commitment to accuracy and service excellence.

The role requires a high school diploma or GED and experience in inside sales or retail, with strong relationship-building and problem-solving skills.

Qualifications

• H.S. Diploma or General Education Degree (GED).
• Inside sales, retail, or related experience.
• Experience in a fast-paced, customer focused environment with a focus on customer service, continuous improvement, and safety.
• Proven experience in building customer relationships and maintaining professional customer service even in challenging situations.

Responsibilities

• Provide support to customers and resolve problems to ensure customer satisfaction.
• Partner with customers to grow sales by identifying related products or add‑on extensions.
• Process customer orders and respond to inquiries, questions or complaints regarding Parts and Supply offerings and offer solutions to ensure customer satisfaction and future sales.
• Enter quotes and invoices and follow through on fulfillment.
• Assist with warehouse/inventory management as needed.

Skills

GED

Inside sales

Customer service

Relationship building

Education

High School Diploma or GED

Job description

Trane Technologies plc in Lake Charles, LA is hiring for a Customer Sales Associate to support customers, process orders, and grow sales with add‑on solutions. You will work in a fast-paced, customer-focused environment, handling quotes, orders, and inquiries with a commitment to accuracy and service excellence.

The role requires a high school diploma or GED and experience in inside sales or retail, with strong relationship-building and problem-solving skills.