In-Store Climate Solutions Sales Associate

CFO Trane U.S. Inc.-CFO; Harrisburg (Dauphin County); On-site; USD 41,000 - 63,000; Full time

Benefits offered by this job

Health insurance

401K match

Paid time off

Job summary

Trane Technologies is seeking a Customer Sales Associate to be the trusted advisor at Trane Supply stores, helping customers with parts and equipment needs and delivering top-notch service. You will excel at resolving issues, meeting sales goals, and owning the order management process to ensure smooth transactions.

Requirements include a high school diploma or GED and experience in inside sales or retail in a fast-paced, customer-focused environment.

Qualifications

• H.S. Diploma or GED required.
• Experience in a fast-paced, customer-focused environment.
• Experience in inside sales and building customer relationships.

Responsibilities

• Provide support to customers and resolve problems to ensure customer satisfaction.
• Partners with customers to grow sales by identifying related products or add on extensions.
• Process customer orders and respond to inquiries, questions or complaints regarding Parts and Supply offerings and offer solutions to ensure customer satisfaction and future sales.
• Keep current on knowledge of Trane Products, offerings, and promotions in order to provide a premier customer experience and drive sales.
• Interact with customers both on the phone and in person.
• Executes quote and order management processes with high level of accuracy to expedite the fulfillment process and ensure customer satisfaction and timely delivery – entering quotes and invoices and follow through on fulfillment.
• Assists with warehouse/inventory management work as needed.
• Flexibility to work overtime/weekends, as required.

Skills

Inside sales

Customer service

Order management

Communication

Problem solving

Teamwork

Education

H.S. Diploma or GED

Job description

Trane Technologies is seeking a Customer Sales Associate to be the trusted advisor at Trane Supply stores, helping customers with parts and equipment needs and delivering top-notch service. You will excel at resolving issues, meeting sales goals, and owning the order management process to ensure smooth transactions.

Requirements include a high school diploma or GED and experience in inside sales or retail in a fast-paced, customer-focused environment.