In-Store Customer Experience Specialist

Floor & Decor Holdings Inc.; Orlando (FL); In loco; USD 21.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Bonus opportunities

401k with company match

Employee Stock Purchase Plan

Referral Bonus Program

Insurance plans

Paid vacation

Paid holidays

Volunteer Time Off

Descrizione del lavoro

Floor & Décor Holdings Inc. is seeking a customer service associate to greet customers and manage the storage buy pick-up process in a fast-paced retail environment in Orlando, FL. The role requires customer interaction, accuracy in order pickup, and strong product knowledge to assist shoppers.

Both full-time and part-time positions are available. The job offers base pay starting at $15.15 per hour with higher starting pay based on experience, plus benefits and opportunities for advancement.

Competenze

• 1 year of retail sales experience or equivalent
• Excellent communication skills, both verbal and written
• Strong interpersonal skills to work with all levels of staff
• Proficient with computers and basic internet tasks
• Must be self-motivated and adapt to a fast-paced environment

Mansioni

• Greet customers and manage the storage buy pick-up process
• Act in accordance with SOPs for phone answering
• Verify identity of customers picking up orders
• Collect required customer information for pickups
• Deliver orders in POS and maintain safety standards
• Provide product knowledge and assist with selections
• Stock and clean products per brand standards
• Represent company values in daily work

Conoscenze

Retail sales experience

Excellent communication

Interpersonal skills

Strong computer skills

Self-starter

Strumenti

POS system

Descrizione del lavoro

Floor & Décor Holdings Inc. is seeking a customer service associate to greet customers and manage the storage buy pick-up process in a fast-paced retail environment in Orlando, FL. The role requires customer interaction, accuracy in order pickup, and strong product knowledge to assist shoppers.

Both full-time and part-time positions are available. The job offers base pay starting at $15.15 per hour with higher starting pay based on experience, plus benefits and opportunities for advancement.