In-Store Pickup & Customer Service Specialist

Floor & Decor Holdings Inc.; North Kansas City (MO); Vor Ort; USD 17.000 - 25.000; Vollzeit

Benefits dieser Stelle

401k match

Stock purchase plan

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid vacation

Sick time

Paid holidays

Volunteer time off

Zusammenfassung

Floor & Decor Holdings Inc. is hiring for a customer-facing role responsible for greeting customers and coordinating the storage buy pickup process. The position supports both full-time and part-time schedules in a fast-paced retail environment.

Candidates should have at least 1 year of retail experience, strong communication skills, and the ability to work with store management and POS systems. The role emphasizes safety, product knowledge, and courteous service.

Qualifikationen

• 1 year of retail sales experience or equivalent
• Excellent verbal and written communication skills
• Excellent interpersonal skills with all levels of store management
• Strong computer skills and internet coordination experience
• Self-starter who performs well in a fast-paced environment

Aufgaben

• Greet customers and manage the storage buy pick-up process
• Verify pickup identity and obtain required pickup information
• Deliver storage buy orders in POS
• Ensure safety standards for lifting and handling
• Provide product knowledge and assist with questions and selections
• Maintain cleanliness and stock according to brand standards
• Align with company SOP and core roles

Kenntnisse

Customer service

Retail sales

Communication

Interpersonal skills

Self-starter

Computer skills

POS experience

Tools

POS system

Jobbeschreibung

Floor & Decor Holdings Inc. is hiring for a customer-facing role responsible for greeting customers and coordinating the storage buy pickup process. The position supports both full-time and part-time schedules in a fast-paced retail environment.

Candidates should have at least 1 year of retail experience, strong communication skills, and the ability to work with store management and POS systems. The role emphasizes safety, product knowledge, and courteous service.