In-Store Customer Experience Concierge

Intuit; Los Angeles (CA); On-site; USD 24,796 - 34,440; Full time

Job summary

Intuit is seeking a hospitality-focused, in-person Customer Advisor who cares deeply about making customers feel welcome and understood. You will connect with individuals, understand their concerns, and guide them to the right TurboTax service or expert within the network.

This is a year-round, non-exempt role based in Los Angeles, CA, with seasonal contracts available. You will greet customers warmly, listen attentively, and ask thoughtful questions to tailor a high-touch service experience

Qualifications

• Experience in hospitality or customer-facing roles.
• Strong communication and listening skills.
• Ability to greet customers warmly and guide them to appropriate services.

Responsibilities

• Warmly greet customers entering the store.
• Listen actively to understand customer needs.
• Direct customers to the right TurboTax service or expert within the network.

Skills

Customer service

Communication

Active listening

Job description

Intuit is seeking a hospitality-focused, in-person Customer Advisor who cares deeply about making customers feel welcome and understood. You will connect with individuals, understand their concerns, and guide them to the right TurboTax service or expert within the network.

This is a year-round, non-exempt role based in Los Angeles, CA, with seasonal contracts available. You will greet customers warmly, listen attentively, and ask thoughtful questions to tailor a high-touch service experience