In-Store Customer Experience Host

Intuit; Los Angeles (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

Intuit in Los Angeles seeks an in-person Customer Advisor to welcome and guide customers through TurboTax services. You will connect with individuals, understand their concerns, and connect them with the right service or expert within the TurboTax network.

This year-round, non-exempt role focuses on delivering a warm, high-touch experience, from greeting customers at the door to listening and asking thoughtful questions to understand needs. Seasonal contracts are available.

Qualifications

• Hospitality-focused customer experience professional.
• Ability to connect with individuals, understand concerns and needs, and help them make informed choices.
• Year-round, non-exempt role with optional seasonal contracts.

Responsibilities

• Deliver a world-class customer experience by warmly greeting customers and setting a professional tone from the first moment.
• Listen attentively and ask thoughtful questions to understand the customer's situation and needs.
• Connect customers with the right service or expert within the TurboTax network to ensure they feel welcomed and well cared for.

Job description

Intuit in Los Angeles seeks an in-person Customer Advisor to welcome and guide customers through TurboTax services. You will connect with individuals, understand their concerns, and connect them with the right service or expert within the TurboTax network.

This year-round, non-exempt role focuses on delivering a warm, high-touch experience, from greeting customers at the door to listening and asking thoughtful questions to understand needs. Seasonal contracts are available.