In-Store Computer Repair Technician

Micro Center; Saint Davids (PA); On-site; USD 21,000 - 48,000; Full time

Benefits offered by this job

Flexible schedules

Benefits coverage

Employee discount

Tuition reimbursement

Paid time off

401K plan

Vendor training

Career advancement

Job summary

Micro Center in Saint Davids, PA is seeking Retail Computer Technicians to assist customers at the service counter and in the workshop. You will diagnose hardware and software issues, guide customers through repair options, and contribute to building custom computers as part of a high-energy team.

The role offers a starting wage of $15/hour with productivity incentives to raise hourly pay to $18–$35 plus SPIFFs, and includes shifts before/after store hours, with opportunities for advancement and

Qualifications

• High School diploma or equivalent with related computer service repair or technical customer service experience preferred.
• CompTIA A+ certification or Apple ACMT and ACiT certifications, or ability to certify within 90 days.
• Excellent communication & interpersonal skills with ability to multi-task and adjust priorities.
• Physical requirement: lift up to 50 lbs and stand for prolonged periods.
• Shifts include mornings, nights, weekends and holidays.

Responsibilities

• Provide in-person consultations and troubleshooting at the service counter for computers and related products.
• Recommend service solutions including data backups, antivirus, extended warranties, and subscriptions.
• Identify, diagnose, and document hardware or software issues on desktops, laptops, mobiles, TVs, and monitors.
• Assemble custom computers for our BYO sales team.
• Maintain technical certifications and keep up-to-date on retail products and technologies.
• Manage cash till, handle transactions, and keep a clean, organized workspace.

Skills

Customer service

Communication

Interpersonal skills

Multi-tasking

Physical stamina

Education

High School diploma or equivalent

CompTIA A+ certification

Apple ACMT/ACiT certifications

Job description

Micro Center in Saint Davids, PA is seeking Retail Computer Technicians to assist customers at the service counter and in the workshop. You will diagnose hardware and software issues, guide customers through repair options, and contribute to building custom computers as part of a high-energy team.

The role offers a starting wage of $15/hour with productivity incentives to raise hourly pay to $18–$35 plus SPIFFs, and includes shifts before/after store hours, with opportunities for advancement and