In-Store Computer Technician & PC Builder

Micro Center; Westmont (IL); On-site; USD 25,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental & Vision Coverage

Competitive Employee Discount

Tuition Reimbursement and Education

Paid Time Off

401(k) Retirement Plan

Vendor Training

Career Growth and Advancement

Job summary

MICRO CENTER is seeking a self-motivated Retail Computer Technician to help customers maximize their technology. You will diagnose, repair, and troubleshoot a wide range of devices, assist with custom PC builds, and provide clear, professional guidance throughout the customer experience.

The role requires strong communication skills and the ability to work across the service counter, with certification training provided within 90 days of hire. The salary range is $18.00-35.00 per hour.

Qualifications

• High School diploma or equivalent with one year of related computer service repair or technical customer service experience preferred.
• Industry certifications are preferred and are required within 90 days of hire (company paid).
• Excellent communication & interpersonal skills with ability to multi-task and adjust priorities.

Responsibilities

• Provide in-person consultations and troubleshooting to customers at the service counter on computers and related products.
• Recommend service solutions including data backups, antivirus, warranties, and subscriptions.
• Diagnose and repair devices and assemble custom computers for BYO builds.

Skills

Communication skills

Customer service experience

Multi-tasking

Education

High School diploma or equivalent

Industry certifications within 90 days

Job description

MICRO CENTER is seeking a self-motivated Retail Computer Technician to help customers maximize their technology. You will diagnose, repair, and troubleshoot a wide range of devices, assist with custom PC builds, and provide clear, professional guidance throughout the customer experience.

The role requires strong communication skills and the ability to work across the service counter, with certification training provided within 90 days of hire. The salary range is $18.00-35.00 per hour.