In‑Person Tax Office Receptionist – Client Care

H&R Block, Inc.; Plattsmouth (NE); Presencial; USD 21.000 - 28.000; Jornada completa

Descripción de la vacante

H&R Block, Inc. in Omaha is seeking a seasonal Client Service Professional / Receptionist to greet clients and manage check-in, ensuring a welcoming and professional first impression. This in-person role supports daily office operations and partners with tax professionals.

You will schedule appointments, match clients with the right tax professional, and help maintain a clean, organized office while handling sensitive information with discretion.

Formación

• Experience working in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills, with the ability to collaborate effectively with team members and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams and scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Conocimientos

Client service

Communication

Multitasking

Attention to detail

Office software

Scheduling systems

Educación

High school diploma

Herramientas

Microsoft Office

Microsoft Teams

Scheduling systems

Descripción del empleo

H&R Block, Inc. in Omaha is seeking a seasonal Client Service Professional / Receptionist to greet clients and manage check-in, ensuring a welcoming and professional first impression. This in-person role supports daily office operations and partners with tax professionals.

You will schedule appointments, match clients with the right tax professional, and help maintain a clean, organized office while handling sensitive information with discretion.