In-Office Client Experience Specialist (Tax Season)

H&R Block, Inc.

Bellevue (NE)

In loco

USD 19.000 - 25.000

Part-time

4 giorni fa
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Descrizione del lavoro

H&R Block is seeking a seasonal Client Service Professional / Receptionist in Bellevue, NE. You will be the friendly first impression, greeting clients, handling check-in, and coordinating scheduling with tax professionals.

This in-person role supports daily office operations and offers training to advance toward tax preparation or office leadership. Ideal candidates bring superb customer service, strong communication, and the ability to multitask in a fast-paced environment while maintaining

Competenze

  • Experience in a fast-paced, client-centric environment.
  • Strong interpersonal and communication skills for professional client service.
  • Ability to multitask and manage priorities throughout the day.
  • Organizational skills with attention to detail and follow-through.
  • Comfort with basic computer programs and scheduling tools.
  • Availability to work evenings and weekends during tax season.

Mansioni

  • Greet clients warmly and create a welcoming, professional first impression.
  • Answer phone calls, schedule appointments, and match clients with the right tax professional.
  • Manage client check-in and intake processes, including scanning documents.
  • Maintain office organization and cleanliness to support a smooth client experience.
  • Collaborate with tax professionals and team members to ensure seamless daily operations.
  • Handle sensitive client information with confidentiality and care.

Conoscenze

Fast-paced environment
Client-focused service
Multitasking
Organizational skills
Basic computer skills
Evening/weekend availability

Formazione

High school diploma/GED

Strumenti

Microsoft Office
Microsoft Teams
Scheduling systems

Descrizione del lavoro

H&R Block is seeking a seasonal Client Service Professional / Receptionist in Bellevue, NE. You will be the friendly first impression, greeting clients, handling check-in, and coordinating scheduling with tax professionals.

This in-person role supports daily office operations and offers training to advance toward tax preparation or office leadership. Ideal candidates bring superb customer service, strong communication, and the ability to multitask in a fast-paced environment while maintaining

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