In-Person Client Concierge – Tax Office Receptionist

H&R Block, Inc.; Hot Springs Village (AR); On-site; USD 24,000 - 32,000; Full time

Job summary

H&R Block, Inc. is seeking aseasonal Client Service Professional / Receptionist to greet clients and manage appointments in-person at the office. You will support daily office operations, coordinate with tax professionals, and help with client check-in and document handling to ensure a smooth experience.

The role offers an entry path into tax preparation or office leadership with training and a team environment in a busy tax season setting.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong communication and teamwork abilities.
• Ability to multitask and manage priorities.
• Excellent organizational skills and attention to detail.
• Comfort with basic computer tools (Office/Teams/scheduling).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.

Skills

Customer service

Interpersonal skills

Multitasking

Attention to detail

Basic computer skills

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking aseasonal Client Service Professional / Receptionist to greet clients and manage appointments in-person at the office. You will support daily office operations, coordinate with tax professionals, and help with client check-in and document handling to ensure a smooth experience.

The role offers an entry path into tax preparation or office leadership with training and a team environment in a busy tax season setting.