In-Person Seasonal Client Concierge & Receptionist

H&R Block, Inc.; Harvey (LA); On-site; USD 21,000 - 30,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, and support daily office operations in a busy tax season environment.

This in-person role offers opportunities to work with tax professionals, learn tax processes, and develop client-service and administrative skills while contributing to a welcoming, organized office culture. Evenings and weekends availability is preferred, with experience in fast-paced, client-facing roles

Qualifications

• Experience working in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills, with the ability to collaborate effectively with team members and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams and scheduling systems)
• Availability to work evenings and weekends during tax season.
• High school diploma/GED or equivalent.
• Previous experience in hospitality, call center, customer service or medical industries.
• Previous experience in a receptionist, front desk, or administrative support role.
• Experience working in a tax office, CPA firm, or financial services environment.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs
• Manage client check-in and intake processes, including scanning and organizing documents
• Maintain office organization and cleanliness to support a smooth, professional client experience
• Collaborate with tax professionals and team members to ensure seamless daily operations
• Handle sensitive client information with confidentiality, discretion, and care

Skills

Interpersonal skills

Communication

Multitasking

Detail orientation

Office software

Evenings/weekends

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, and support daily office operations in a busy tax season environment.

This in-person role offers opportunities to work with tax professionals, learn tax processes, and develop client-service and administrative skills while contributing to a welcoming, organized office culture. Evenings and weekends availability is preferred, with experience in fast-paced, client-facing roles