In-Person Client Concierge & Receptionist

H&R Block, Inc.; Boonville (MO); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Support for life

Job summary

H&R Block, Inc. is seeking an in-person seasonal Client Service Professional / Receptionist to welcome clients and support daily office operations during tax season. You will manage scheduling, assist clients, and collaborate with tax professionals to ensure a smooth client experience.

The role emphasizes client-first service, confidentiality, and teamwork, with availability for evenings and weekends during tax season and opportunities for growth within the office environment.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to work with clients and team members.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Client service

Communication

Multitasking

Organizational skills

Computer literacy

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking an in-person seasonal Client Service Professional / Receptionist to welcome clients and support daily office operations during tax season. You will manage scheduling, assist clients, and collaborate with tax professionals to ensure a smooth client experience.

The role emphasizes client-first service, confidentiality, and teamwork, with availability for evenings and weekends during tax season and opportunities for growth within the office environment.