In-Person Receptionist & Client Concierge — Tax Office

H&R Block, Inc.; Maryland Heights (MO); Presencial; USD 19.000 - 25.000; A tiempo parcial

Descripción de la vacante

H&R Block in Saint Charles, MO is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will manage client check-in, schedule appointments, and route clients to the right tax professional.

This in-person role supports daily office operations, handles calls and documents, and collaborates with tax professionals to ensure a smooth client experience. Availability for evenings and weekends during tax season is required.

Formación

• Experience in fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Proficiency with Microsoft Office, Teams, and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including document scanning.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Conocimientos

Customer service

Communication

Multitasking

Office software

Evenings/weekends availability

Educación

High school diploma/GED

Herramientas

Microsoft Office

Microsoft Teams

Scheduling systems

Descripción del empleo

H&R Block in Saint Charles, MO is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will manage client check-in, schedule appointments, and route clients to the right tax professional.

This in-person role supports daily office operations, handles calls and documents, and collaborates with tax professionals to ensure a smooth client experience. Availability for evenings and weekends during tax season is required.