In-Person Client Concierge | Front Desk & Scheduling Pro

H&R Block, Inc.; Branson West (MO); Sur place; USD 19 000 - 25 000; Temps partiel

Résumé du poste

H&R Block is seeking a seasonal Client Service Professional / Receptionist in Missouri to greet clients and manage check-in. You will schedule appointments, route clients to the right tax professional, and help maintain a professional office environment. This in-person role supports daily operations and client experience.

Ideal candidates have strong interpersonal skills, multitasking ability, and comfort with basic software. Evening/weekend availability during tax season is required.

Qualifications

• Experience in a fast-paced, client-centric environment is required.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs (Microsoft Office, Teams) and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsabilités

• Greet clients warmly and create a welcoming first impression as the office face.
• Answer phone calls, schedule appointments, and connect clients with the right tax professional.
• Manage client check-in and intake processes, including document handling.
• Maintain office organization and cleanliness to support a professional experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Connaissances

Client-centric

Interpersonal communication

Multitasking

Office software

Evenings & weekends availability

Formation

High school diploma/GED

Outils

Microsoft Office

Teams

Scheduling systems

Description du poste

H&R Block is seeking a seasonal Client Service Professional / Receptionist in Missouri to greet clients and manage check-in. You will schedule appointments, route clients to the right tax professional, and help maintain a professional office environment. This in-person role supports daily operations and client experience.

Ideal candidates have strong interpersonal skills, multitasking ability, and comfort with basic software. Evening/weekend availability during tax season is required.