In-Person Client Service Pro & Receptionist (Tax Office)

H&R Block, Inc.; Louisiana (MO); On-site; USD 17,000 - 25,000; Full time

Job summary

H&R Block is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, and support daily operations in a busy tax office in Missouri. The role involves scheduling, routing clients to the appropriate tax professional, and maintaining a professional, organized front desk.

Evening and weekend availability during tax season is preferred. With on-site work, you will collaborate with tax professionals to ensure a smooth client experience and confidentiality in

Qualifications

• Experience in fast-paced, client-centric environments.
• Excellent verbal and written communication.
• Ability to multitask and manage priorities throughout the day.
• Detail-oriented and organized.
• Comfort with basic computer software.
• Ability to work evenings and weekends during peak season.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, and route clients to the right professional.
• Manage check-in and intake, including document handling.
• Maintain organized, clean office environment.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information confidentially.

Skills

Interpersonal skills

Communication

Multitasking

Guest service

Education

High school diploma/GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

CRM software

Job description

H&R Block is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, and support daily operations in a busy tax office in Missouri. The role involves scheduling, routing clients to the appropriate tax professional, and maintaining a professional, organized front desk.

Evening and weekend availability during tax season is preferred. With on-site work, you will collaborate with tax professionals to ensure a smooth client experience and confidentiality in