Receptionist & Client Concierge — Tax Office Growth

H&R Block, Inc.; Columbia Township (MO); Vor Ort; USD 21.000 - 28.000; Teilzeit

Zusammenfassung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Missouri to be the welcoming face of the office. In this in-person role, you will manage client scheduling, assist with daily office operations, and support a team of tax professionals during peak season.

With training and support, this position can lead to tax preparation or office leadership, and evenings/weekends availability is required during tax season.

Qualifikationen

• Experience in a fast-paced, client-centric environment.
• Excellent interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Strong organizational skills with attention to detail.
• Proficient with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Aufgaben

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness for a smooth client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Kenntnisse

Client service

Interpersonal skills

Multitasking

Organization

Tech proficiency

Evenings & weekend availability

Ausbildung

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Jobbeschreibung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Missouri to be the welcoming face of the office. In this in-person role, you will manage client scheduling, assist with daily office operations, and support a team of tax professionals during peak season.

With training and support, this position can lead to tax preparation or office leadership, and evenings/weekends availability is required during tax season.