Client Concierge & Office Specialist (Tax Season)

H&R Block, Inc.; St. Louis (MO); Presencial; USD 26.000 - 34.000; A tiempo parcial

Descripción de la vacante

H&R Block is seeking aseasonal Client Service Professional / Receptionist in Saint Louis. You will greet clients, manage check-in, schedule appointments, and support daily office operations alongside tax professionals.

The role offers training and a pathway into tax preparation or office leadership through hands-on experience during tax season. You will handle confidential client information, maintain an organized front desk, and work with a collaborative team to ensure a smooth, welcoming

Formación

• Experience in a fast-paced, client-centric environment.
• Excellent interpersonal and communication abilities.
• Ability to multitask and prioritize competing requests.
• Strong organizational skills and attention to detail.
• Proficiency with basic computer programs and scheduling tools.

Responsabilidades

• Greet clients warmly and create a welcoming first impression as the face of the office.
• Answer calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Conocimientos

Interpersonal skills

Communication

Multitasking

Attention to detail

Organizational skills

Herramientas

Microsoft Office

Teams

Scheduling systems

Descripción del empleo

H&R Block is seeking aseasonal Client Service Professional / Receptionist in Saint Louis. You will greet clients, manage check-in, schedule appointments, and support daily office operations alongside tax professionals.

The role offers training and a pathway into tax preparation or office leadership through hands-on experience during tax season. You will handle confidential client information, maintain an organized front desk, and work with a collaborative team to ensure a smooth, welcoming