In-Person Front Desk & Client Concierge (Tax Office)

H&R Block, Inc.

House Springs (MO)

In loco

USD 17.000 - 25.000

Tempo pieno

2 giorni fa

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Descrizione del lavoro

H&R Block is seeking a seasonal Client Service Professional / Receptionist in Missouri to greet clients, manage scheduling, and support daily office operations. This in-person role partners with tax professionals and offers training to develop pathways into tax preparation or leadership.

You will handle check-in, document intake, and maintain a neat, professional office while safeguarding client information.

Competenze

Experience in a fast-paced, client-centric environment.
Strong interpersonal and communication skills; able to collaborate with team and serve clients professionally.
Ability to multitask and manage competing priorities throughout the day.
Organizational skills with attention to detail and follow-through.
Comfort using basic computer programs and scheduling tools (e.g., Microsoft Office, Teams).
Availability to work evenings and weekends during tax season.

Mansioni

Greet clients warmly and create a welcoming, professional first impression as the face of the office.
Answer phone calls, schedule appointments, and connect clients with the appropriate tax professional.
Manage client check-in and intake processes, including scanning and organizing documents.
Maintain office organization and cleanliness to support a smooth, professional client experience.
Collaborate with tax professionals and team members to ensure seamless daily operations.
Handle sensitive client information with confidentiality and care.