In-Person Front Desk & Client Services Pro

H&R Block, Inc.; Columbia (SC); Presencial; USD 21.000 - 26.000; Tempo integral

Resumo da vaga

H&R Block in Columbia, SC is seeking a seasonal Client Service Professional / Receptionist to greet clients and be the friendly face of the office. You will manage client scheduling, assist with check-in and intake, and help keep daily operations running smoothly alongside tax professionals.

This in-person role offers training and growth potential within a supportive team, with evenings and weekends during tax season required to meet client needs.

Qualificações

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort with basic computer programs (Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Conhecimentos

Customer service

Communication

Multitasking

Attention to detail

Office software

Evening availability

Weekend availability

Formação

High school diploma/GED or equivalent

Descrição da vaga

H&R Block in Columbia, SC is seeking a seasonal Client Service Professional / Receptionist to greet clients and be the friendly face of the office. You will manage client scheduling, assist with check-in and intake, and help keep daily operations running smoothly alongside tax professionals.

This in-person role offers training and growth potential within a supportive team, with evenings and weekends during tax season required to meet client needs.