In-Person Client Concierge & Front Desk (Tax Season)

H&R Block, Inc.; Mount Pleasant (SC); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Mount Pleasant, SC. You will be the welcoming face of the office, greet clients, manage check-in, and help match clients with the appropriate tax professional.

In this in-person role, you will support daily office operations, answer phones, schedule appointments, and maintain a professional, confidential environment. Evening and weekend availability during tax season is required, with training provided to grow

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort with basic computer programs including Microsoft Office, Teams, and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness for a smooth client experience.
• Collaborate with tax professionals and team members to ensure daily operations run smoothly.
• Handle sensitive client information with confidentiality and care.

Skills

Strong interpersonal and communication

Experience in fast-paced environment

Ability to multitask

Organizational skills with attention

Basic computer skills (Office, Teams,

Evenings and weekends availability

Education

High school diploma/GED or equivalent

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Mount Pleasant, SC. You will be the welcoming face of the office, greet clients, manage check-in, and help match clients with the appropriate tax professional.

In this in-person role, you will support daily office operations, answer phones, schedule appointments, and maintain a professional, confidential environment. Evening and weekend availability during tax season is required, with training provided to grow