Front Desk & Client Experience Pro — In-Person, Tax Season

H&R Block, Inc.; Charleston (SC); Presencial; USD 17.000 - 22.000; Tempo parcial

Resumo da vaga

H&R Block is hiring a seasonal Client Service Professional / Receptionist in Charleston, SC. You will greet clients, schedule appointments, and support daily office operations alongside tax professionals.

This in-person role emphasizes confidentiality, organization, and customer service in a fast-paced environment. Ideal candidates bring strong interpersonal and communication skills, with the ability to multitask and handle sensitive information.

Qualificações

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Attention to detail and follow-through.

Responsabilidades

• Greet clients warmly and create a welcoming, professional first impression as the face of the office
• Answer phone calls, schedule appointments, and match clients with the right tax professional
• Manage client check-in and intake processes, including scanning and organizing documents
• Maintain office organization and cleanliness to support a smooth, professional client experience
• Collaborate with tax professionals and team members to ensure seamless daily operations
• Handle sensitive client information with confidentiality, discretion, and care

Conhecimentos

Interpersonal skills

Multitasking

Organizational skills

Communication skills

Formação

High school diploma/GED or equivalent

Ferramentas

Microsoft Office

Teams

Scheduling systems

Descrição da vaga

H&R Block is hiring a seasonal Client Service Professional / Receptionist in Charleston, SC. You will greet clients, schedule appointments, and support daily office operations alongside tax professionals.

This in-person role emphasizes confidentiality, organization, and customer service in a fast-paced environment. Ideal candidates bring strong interpersonal and communication skills, with the ability to multitask and handle sensitive information.