In-Person Client Concierge & Receptionist (Tax Season)

H&R Block, Inc.; Union (SC); On-site; USD 21,000 - 30,000; Full time

Job summary

H&R Block, Inc. in Union, SC is seeking a seasonal Client Service Professional / Receptionist to serve as the welcoming face for clients. You will manage check-in, scheduling, and support daily office operations in person.

With training and support, this role can lead toward tax preparation or office leadership. Expect evenings and weekends during tax season, working alongside tax professionals to deliver a professional client experience.

Qualifications

• Experience in fast-paced, client-centric environments is preferred.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities during the day.
• Excellent organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling systems.

Responsibilities

• Greet clients warmly and create a welcoming first impression as the face of the office.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Communication

Multitasking

Attention to detail

Team collaboration

Education

High school diploma/GED

Tools

Microsoft Office

Scheduling systems

Teams

Job description

H&R Block, Inc. in Union, SC is seeking a seasonal Client Service Professional / Receptionist to serve as the welcoming face for clients. You will manage check-in, scheduling, and support daily office operations in person.

With training and support, this role can lead toward tax preparation or office leadership. Expect evenings and weekends during tax season, working alongside tax professionals to deliver a professional client experience.