Seasonal Client Service Specialist & Front Desk Pro

H&R Block, Inc.; Hartsville (SC); On-site; USD 17,000 - 22,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist in Hartsville, SC. You will greet clients, answer phones, and connect clients with the right tax professional, helping ensure a positive in-office experience.

In this fast-paced role, you’ll multitask, maintain a friendly, organized front desk, schedule appointments, and support office operations while providing excellent customer service in person, over the phone, or virtually.

Qualifications

• Experience working in a fast-paced environment.
• Ability to multi-task and manage time effectively.
• Strong interpersonal and communication skills.
• Proficient with Microsoft Office and front desk software.

Responsibilities

• Greet clients in a warm, personalized manner and answer phones.
• Match clients with the appropriate tax professional.
• Schedule client appointments per their preferences.
• Ensure client needs are met in person, by phone, or virtually.
• Maintain front desk cleanliness and office organization.

Skills

Customer service

Multi-tasking

Phone etiquette

Organization

Education

High school diploma

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist in Hartsville, SC. You will greet clients, answer phones, and connect clients with the right tax professional, helping ensure a positive in-office experience.

In this fast-paced role, you’ll multitask, maintain a friendly, organized front desk, schedule appointments, and support office operations while providing excellent customer service in person, over the phone, or virtually.