Client Concierge & Receptionist (In-Office, Tax Season)

H&R Block, Inc.; Gaffney (SC); Sur place; USD 17 000 - 22 000; Temps partiel

Résumé du poste

H&R Block in South Carolina invites a seasonal Client Service Professional / Receptionist to greet clients and support daily office operations in person. You will manage scheduling, check-ins, and coordinate with tax professionals to ensure a smooth client experience.

The role offers training and a path toward tax preparation or office leadership, with evening and weekend shifts during tax season. This is an in-person role located in the client office.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills and ability to collaborate with the team.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort using Microsoft Office, Teams, and scheduling systems.

Responsabilités

• Greet clients warmly and be the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Connaissances

Customer service

Communication

Teamwork

Multitasking

Attention to detail

Scheduling

Formation

High school diploma/GED

Outils

Microsoft Office

Microsoft Teams

Scheduling systems

Description du poste

H&R Block in South Carolina invites a seasonal Client Service Professional / Receptionist to greet clients and support daily office operations in person. You will manage scheduling, check-ins, and coordinate with tax professionals to ensure a smooth client experience.

The role offers training and a path toward tax preparation or office leadership, with evening and weekend shifts during tax season. This is an in-person role located in the client office.