In-Person Client Services & Receptionist

H&R Block, Inc.; Cayce (SC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to welcome clients and manage scheduling in a busy, in-person office in South Carolina.

You will greet clients, direct them to the right tax professional, handle check-in, and support daily operations while maintaining confidentiality and a professional environment. Prior experience in customer service and basic software tools is preferred.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Customer service

Communication

Multitasking

Attention to detail

Confidentiality

Office organization

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to welcome clients and manage scheduling in a busy, in-person office in South Carolina.

You will greet clients, direct them to the right tax professional, handle check-in, and support daily operations while maintaining confidentiality and a professional environment. Prior experience in customer service and basic software tools is preferred.