Front Desk Concierge - Tax Office (In-Person)

H&R Block, Inc.; Rogersville (MO); On-site; USD 17,000 - 22,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Missouri to greet clients, manage scheduling, and support daily office operations.

This in-person role offers training, opportunities to learn tax processes, and a clear path toward office leadership during tax season. You will be the face of the office, coordinating check-in, handling documents, and collaborating with tax professionals to ensure a smooth client experience.

Qualifications

• Experience working in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills, with the ability to collaborate effectively with team members and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams and scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs
• Manage client check-in and intake processes, including scanning and organizing documents
• Maintain office organization and cleanliness to support a smooth, professional client experience
• Collaborate with tax professionals and team members to ensure seamless daily operations
• Handle sensitive client information with confidentiality, discretion, and care

Skills

Client service

Multitasking

Communication

Team collaboration

Office software

Evenings/weekends availability

Education

High school diploma/GED

Tools

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Missouri to greet clients, manage scheduling, and support daily office operations.

This in-person role offers training, opportunities to learn tax processes, and a clear path toward office leadership during tax season. You will be the face of the office, coordinating check-in, handling documents, and collaborating with tax professionals to ensure a smooth client experience.