Front Desk & Client Services Specialist – Tax Office

H&R Block, Inc.; High Ridge (MO); On-site; USD 17,000 - 22,000; Full time

Job summary

H&R Block, Inc. in Missouri is seeking a seasonal Client Service Professional / Receptionist who will greet clients, manage scheduling, and support daily office operations in person. This role provides training and can lead to tax preparation or office leadership as you gain experience.

You will work with a team of tax professionals, handle sensitive information with care, and contribute to a welcoming, professional client experience during tax season.

Qualifications

• Experience in fast-paced, client-centric environment.
• Ability to collaborate with team and serve clients professionally.
• Comfort using basic computer programs and scheduling tools.

Responsibilities

• Greet clients and be the face of the office.
• Answer calls, schedule appointments, match clients with the right tax pro.
• Manage client check-in and intake, scanning and organizing documents.
• Maintain office organization and cleanliness for a professional experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Communication skills

Multitasking

Organizational skills

Detail-oriented

Customer service

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. in Missouri is seeking a seasonal Client Service Professional / Receptionist who will greet clients, manage scheduling, and support daily office operations in person. This role provides training and can lead to tax preparation or office leadership as you gain experience.

You will work with a team of tax professionals, handle sensitive information with care, and contribute to a welcoming, professional client experience during tax season.