In-Person Client Services Receptionist (Tax Season)

H&R Block, Inc.; Beardstown (IL); Vor Ort; USD 21.000 - 37.000; Vollzeit

Zusammenfassung

H&R Block, Inc. in Beardstown, IL is seeking a seasonal Client Service Professional / Receptionist to welcome clients in person and support daily office operations. You will schedule, check-in, and connect clients with the right tax professional, while maintaining a professional environment.

This role is in-person and requires availability evenings and weekends during tax season. It offers the opportunity to grow toward tax preparation or office leadership under supervision.

Qualifikationen

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to serve clients professionally.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Aufgaben

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake including document handling.
• Maintain office organization and cleanliness to support a professional experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Kenntnisse

Fast-paced environment

Interpersonal communication

Multitasking

Organizational skills

Computer skills

Evenings & weekends availability

Ausbildung

High school diploma/GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Jobbeschreibung

H&R Block, Inc. in Beardstown, IL is seeking a seasonal Client Service Professional / Receptionist to welcome clients in person and support daily office operations. You will schedule, check-in, and connect clients with the right tax professional, while maintaining a professional environment.

This role is in-person and requires availability evenings and weekends during tax season. It offers the opportunity to grow toward tax preparation or office leadership under supervision.