In-Person Client Concierge & Office Support

H&R Block, Inc.; Centralia (IL); Sur place; USD 21 000 - 37 000; Temps partiel

Résumé du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Illinois. You will greet clients, manage check-in, schedule appointments, and support daily office operations alongside tax professionals. This in-person role requires a professional presence and strong client service orientation.

The position supports evenings and weekends during tax season and offers a pathway toward tax preparation or office leadership with training and team collaboration.

Qualifications

• Ability to greet clients warmly and project a professional image.
• Excellent communication and teamwork with tax professionals.
• Comfort using basic computer programs and scheduling systems.

Responsabilités

• Greet clients and be the welcoming face of the office.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage check-in and intake, including scanning and organizing documents.

Connaissances

Interpersonal skills

Communication skills

Multitasking

Organizational skills

Computer literacy

Formation

High school diploma/GED

Outils

Microsoft Office

Scheduling systems

Microsoft Teams

Description du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Illinois. You will greet clients, manage check-in, schedule appointments, and support daily office operations alongside tax professionals. This in-person role requires a professional presence and strong client service orientation.

The position supports evenings and weekends during tax season and offers a pathway toward tax preparation or office leadership with training and team collaboration.