Client Services Receptionist — Tax Season, In-Person

H&R Block, Inc.; Salem (NH); Presencial; USD 21.000 - 25.000; A tiempo parcial

Descripción de la vacante

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for every client in our Salem, NH office. You will manage client scheduling, support daily office operations, and collaborate with tax professionals in person.

This in-office role offers training and a path into tax preparation or office leadership. Availability to work evenings and weekends during tax season, and a commitment to confidentiality and professional client service

Formación

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Excellent organizational skills with attention to detail.
• Proficient with basic computer programs (MS Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Conocimientos

Client-centric experience

Interpersonal skills

Multitasking

Organizational skills

MS Office/Teams

Evenings & weekends

Educación

High school diploma/GED

Descripción del empleo

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for every client in our Salem, NH office. You will manage client scheduling, support daily office operations, and collaborate with tax professionals in person.

This in-office role offers training and a path into tax preparation or office leadership. Availability to work evenings and weekends during tax season, and a commitment to confidentiality and professional client service