In-Person Client Receptionist & Scheduling Pro

H&R Block, Inc.

Village of New Hyde Park (NY)

Sur place

USD 23 000 - 37 000

Plein temps

Il y a 2 jours

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Résumé du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations. This in-person role offers a path into tax preparation or office leadership with training and teamwork.

Responsibilities include welcoming clients, routing to the appropriate tax professional, handling check-in and document intake, and maintaining an organized office. Availability to work evenings and weekends during tax season is required.

Qualifications

Experience in a fast-paced, client-centric environment.
Strong interpersonal and communication skills for professional client interactions.
Ability to multitask and manage priorities throughout the day.
Organizational skills with attention to detail and follow-through.
Comfort using basic computer programs and scheduling tools.

Responsabilités

Greet clients and create a welcoming first impression as the front desk face.
Answer phone calls, schedule appointments, and match clients with the right tax professional.
Manage client check-in and intake, including scanning and organizing documents.
Maintain a clean, organized office to support a professional client experience.
Collaborate with tax professionals to ensure smooth daily operations.
Handle sensitive client information with confidentiality and care.