In-Person Client Concierge & Receptionist — Tax Office

H&R Block, Inc.; Apache Junction (AZ); On-site; USD 19,000 - 28,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person.

This role offers a stepping stone into tax preparation or office leadership and requires strong customer service and multitasking abilities. The position is in-office, with responsibilities including front desk duties, document handling, and collaboration with tax professionals during tax season.

Qualifications

• Experience in fast-paced, client-focused environments.
• Strong communication and teamwork skills.
• Ability to manage multiple tasks and priorities daily.
• Detail-oriented with good organizational habits.
• Comfort using basic computer programs and scheduling tools.
• Evenings and weekends availability during tax season.

Responsibilities

• Greet clients warmly and create a professional first impression.
• Answer phone calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including document handling.
• Maintain clean and organized front desk and office.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality.

Skills

Client service

Interpersonal skills

Multitasking

Organizational skills

Basic computer tools

Evenings/weekends availability

Education

High school diploma

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person.

This role offers a stepping stone into tax preparation or office leadership and requires strong customer service and multitasking abilities. The position is in-office, with responsibilities including front desk duties, document handling, and collaboration with tax professionals during tax season.