In-Person Client Concierge & Receptionist (Tax Office)

H&R Block, Inc.

Anthony (KS)

On-site

USD 17,000 - 25,000

Part time

2 days ago

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Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients and support daily office operations in person. You will manage scheduling, check-ins, and document handling while working with tax professionals to ensure a smooth client experience.

The role offers in-person duties during tax season, requiring evenings and weekend availability. Training is provided as you progress toward roles in tax preparation or office leadership.

Qualifications

Experience in fast-paced, client-centric environments.
Strong interpersonal and communication skills for client service.
Ability to multitask and manage priorities.
Excellent organizational skills and attention to detail.
Comfort with basic computer programs and scheduling tools.

Responsibilities

Greet clients warmly and be the face of the office.
Answer calls, schedule appointments, and match clients to tax professionals.
Manage client check-in and intake, including document scanning/organization.
Maintain clean, organized office for a professional experience.
Collaborate with tax professionals to support daily operations.
Handle sensitive client information with confidentiality.

Skills

Fast-paced environment

Interpersonal communication

Multitasking

Organizational skills

Basic computer skills

Professional customer service

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

The role offers in-person duties during tax season, requiring evenings and weekend availability. Training is provided as you progress toward roles in tax preparation or office leadership.

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