In-Person Client Service Pro | Reception & Scheduling

H&R Block, Inc.; Arkansas; On-site; USD 21,000 - 25,000; Full time

Job summary

H&R Block, Inc. is seeking aseasonal Client Service Professional / Receptionist in Arkansas to serve as the welcoming face of the office. You will greet clients, schedule appointments, manage check-ins, and support daily operations in a fast-paced environment.

This in-person role requires strong interpersonal skills, multitasking ability, and discretion with sensitive information. Evening and weekend availability during tax season is expected.

Qualifications

• Experience in fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (Microsoft Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Client-centric environment

Interpersonal skills

Multitasking

Organizational skills

Computer skills (Office/Teams/sched.)

Evenings & weekends availability

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking aseasonal Client Service Professional / Receptionist in Arkansas to serve as the welcoming face of the office. You will greet clients, schedule appointments, manage check-ins, and support daily operations in a fast-paced environment.

This in-person role requires strong interpersonal skills, multitasking ability, and discretion with sensitive information. Evening and weekend availability during tax season is expected.