In-Person Client Services Concierge

H&R Block, Inc.; Clinton (AR); On-site; USD 17,000 - 21,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Clinton, AR. This in-person role welcomes clients, schedules appointments, and supports daily office operations alongside tax professionals.

The position requires strong customer service, multitasking, and professional communication, with evenings and weekends during tax season often required. Training provided to advance into tax-related roles.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Attention to detail and follow-through.
• Proficiency with Microsoft Office and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain an orderly, clean office to support a positive client experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Customer service

Interpersonal skills

Multitasking

Communication

Office software

Evenings & weekends availability

Education

High school diploma

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Clinton, AR. This in-person role welcomes clients, schedules appointments, and supports daily office operations alongside tax professionals.

The position requires strong customer service, multitasking, and professional communication, with evenings and weekends during tax season often required. Training provided to advance into tax-related roles.