In-Person Client Concierge & Receptionist

H&R Block, Inc.; Heber Springs (AR); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. in Heber Springs, AR seeks a seasonal Client Service Professional / Receptionist to welcome clients and support daily office operations. You’ll greet guests, answer calls, manage check-in, and pair clients with the right tax professional.

This in-person role offers training and room to grow into tax preparation or leadership. You’ll work evenings and weekends during tax season, collaborate with a team of tax professionals, and protect client confidentiality while maintaining a

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong communication and collaboration with team.
• Ability to multitask and prioritize daily tasks.
• Organizational skills with attention to detail.
• Comfort with basic computer programs (MS Office, Teams, scheduling tools).
• Available to work evenings and weekends during tax season.

Responsibilities

• Greet clients and be the welcoming face of the office.
• Answer calls, schedule appointments, match clients with tax professionals.
• Manage check-in and intake, including scanning documents.
• Maintain office organization and cleanliness.
• Collaborate with tax pros to ensure smooth daily operations.
• Handle sensitive client information with confidentiality.

Skills

Fast-paced

Interpersonal skills

Multitasking

Attention to detail

Office software

Evenings & weekends

Education

High school diploma

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. in Heber Springs, AR seeks a seasonal Client Service Professional / Receptionist to welcome clients and support daily office operations. You’ll greet guests, answer calls, manage check-in, and pair clients with the right tax professional.

This in-person role offers training and room to grow into tax preparation or leadership. You’ll work evenings and weekends during tax season, collaborate with a team of tax professionals, and protect client confidentiality while maintaining a