In-Person Client Service Pro — Front Desk & Scheduling

H&R Block, Inc.; Oak Hills (SC); On-site; USD 19,000 - 25,000; Part time

Job summary

H&R Block in Oak Hills, SC, is seeking a seasonal Client Service Professional / Receptionist to welcome clients and support daily office operations in person. You will greet clients, manage check-in, schedule appointments, and assist tax professionals while maintaining a professional environment.

This in-person role requires strong communication, multitasking, and discretion, with availability for tax-season shifts including evenings and weekends. Training is provided.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills for team and client interactions.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs (e.g., Office, Teams) and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office
• Answer phone calls, schedule appointments, and match clients with the right tax professional
• Manage client check-in and intake, including scanning and organizing documents
• Maintain office organization and cleanliness to support a smooth client experience
• Collaborate with tax professionals and team members to ensure seamless daily operations
• Handle sensitive client information with confidentiality and care

Skills

Client-centric environment

Interpersonal skills

Multitasking

Attention to detail

Microsoft Office

Scheduling systems

Evenings and weekends availability

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block in Oak Hills, SC, is seeking a seasonal Client Service Professional / Receptionist to welcome clients and support daily office operations in person. You will greet clients, manage check-in, schedule appointments, and assist tax professionals while maintaining a professional environment.

This in-person role requires strong communication, multitasking, and discretion, with availability for tax-season shifts including evenings and weekends. Training is provided.