In-Person Client Service Specialist | Reception & Admin

H&R Block, Inc.; Goose Creek (SC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Life/work balance support

Job summary

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person in Goose Creek, SC. You will coordinate with tax professionals to direct clients and handle intake while maintaining a confidential, organized environment.

This role requires strong communication, multitasking, and comfort with common office software. Evening and weekend availability during tax season is expected.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and professional communication.
• Ability to multitask and manage competing priorities.
• Attention to detail and follow-through.
• Comfort with basic computer programs (Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression as the office face.
• Answer phones, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including document scanning and organization.
• Maintain clean, organized office for a professional client experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client-focused

Excellent communication

Multitasking

Organizational skills

Basic computer skills

Evening/weekend availability

Education

High school diploma/GED

Tools

Microsoft Office

Microsoft Teams

Scheduling software

Job description

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person in Goose Creek, SC. You will coordinate with tax professionals to direct clients and handle intake while maintaining a confidential, organized environment.

This role requires strong communication, multitasking, and comfort with common office software. Evening and weekend availability during tax season is expected.